Replacing the batteries in the keyboard and mouse can help, depleted batteries will have weaker signal strength and can cause reduced performance especially at range.Īdditionally we have seen overzealous power saving settings within the Intel Management Engine Interface driver cause intermittent keyboard and mouse connectivity when connected to an external docking station. We can see if this is the issue by moving the mouse and keyboard closer to the Logitech receiver connected to the docking station to see if this helps to improve the behavior. Wireless keyboard and mouse lag can be introduced through a couple of factors, the most common issues we see are related to radio interference in the 2.4GHz ISM spectrum caused by USB 3.0 devices, like the USB 3 controller in the computer and in the docking station and broadcast from USB 3 connections and ports, WiFi adapters and networking hardware, and other consumer wireless devices. Rob, thanks for reaching out to us, I am sorry this is not working as expected and I am happy to help! Hi Aaron thanks for sharing your solution with Rob!
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